Shipping policy
Thank you for choosing Sharif and Co for your watch shopping needs. We are committed to ensuring a seamless and enjoyable shopping experience for you. Below, we outline our shipping policy to provide you with clear information about our delivery process.
Shipping Timeframe:
- Our standard delivery time is between 3 to 7 business days from the date of order confirmation.
- Orders are typically processed and shipped within 1 to 2 business days.
Shipping Methods:
- We partner with reputable shipping carriers to ensure timely and secure delivery of your watches.
- Depending on your location and the selected shipping method, we may use various shipping options to provide the best service.
Shipping Rates:
- Shipping rates are calculated based on the destination, shipping method, and the total weight of your order.
- We offer competitive shipping rates to ensure you receive value for your money.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email containing a tracking number.
- You can use this tracking number to monitor the progress of your delivery on our website or the carrier's website.
Shipping Address:
- Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays or undeliverable shipments due to incorrect addresses.
International Shipping:
- We offer international shipping to select countries. Please note that customs and import duties may apply in your country, and these charges are the responsibility of the customer.
Order Changes and Modifications:
- If you need to make changes to your order, such as updating the shipping address or canceling the order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request if the order has not yet been shipped.
Delays and Exceptions:
- While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may cause minor delays.
- If you experience any significant delays in receiving your order, please reach out to our customer support team, and we'll investigate the issue promptly.
Lost or Damaged Shipments:
- In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.
Contact Us:
- If you have any questions or concerns about our shipping policy or your order's delivery, please feel free to contact our customer support team at support@sharifandco.co.uk or through our website's live chat.
At Sharif and Co, we are dedicated to providing you with exceptional products and services. We appreciate your business and trust in us for your watch purchases.
Thank you for shopping with us!